We want your first visit to be as smooth and comfortable as possible. To help us prepare for your session, we highly encourage you to complete all necessary forms electronically in advance. This saves time at check-in and allows your therapist to review your health history and treatment goals ahead of time, helping to personalize your care.

If you haven't completed your forms online, please arrive at least 15 minutes early to complete them in the clinic.

If your using Direct Billing:

Please bring the following:

•  any valid government ID
• Your insurance card

Please note: A signed eclaim Consent Form is required to process direct billing. If you haven't completed this form electronically, you will be asked to sign it in person at the clinic before your session.

Before your treatment:

Your therapist will:

• Review your intake form and discuss your preferences and treatment goals.
• Explain draping procedures to ensure your comfort and privacy.
• Offer a selection of aromatherapy options, if you wish to enhance your session.

In accordance with professional standards, written consent is required for a massage involving a sensitive area such as:

• Gluteal region (buttock area)
• Chest wall (including pectoral area)
• Inner thighs
• Breast tissue (when applicable)

If these areas are relevant to your care, your therapist will explain the purpose and request your informed, written consent before proceeding.

Your safety, comfort and well-being are our top priorities. We welcome open communication at any time before, during or after your visit. 

Booking an appointment is quick and easy!

Option 1: Book Online

• Visit our website: www.purebodyworkwellness.ca
• Click the “Book Now” button — you will be redirected to our secure Noterro booking platform.
• First-time users will need to:
  • Sign up using your email address
  • Create a password
  • Enter your full name and cell phone number
• Once registered, you can select your preferred service, treatment duration, therapist, date and appointment time.
• You’ll receive an email confirmation with your appointment details and a link to complete your intake form.

Note: If you plan to use your insurance for direct billing, an additional form — the eClaim Consent Form — will be sent to you. Please complete it before your appointment to ensure a smooth billing process.

Option 2: Call Us Directly

Prefer to speak with someone?
Call us at 416-637-2890, and we’ll be happy to assist you with booking your appointment.

Option 3: Email Us

You can send us an email at:  admin@purebodyworkwellness.ca

We accept the following forms of payment:

• Credit Cards (Visa, Mastercard, Amex)
• Debit
• Cash
• Interac e-transfer
• Direct Billing (for approved insurance providers- check eligibility

Payment is due at the time of service. If you are using direct billing, please ensure your coverage is active and bring a valid ID and insurance information to your appointment.

Yes, parking is available nearby:

• Free Street Parking: Side street parking is available along Duplex Avenue, and it's free after 6:00 PM.
• Free underground Parking: Located at 15 Greenview Avenue. Use the intercom on the left-hand side of the entrance driveway and inform the security that you're visiting Pure BodyWork Wellness for your massage appointment. Please park in a commercial visitor spot and exit through the Finch Avenue West door (look for the door with clear glass). You will find the lobby entrance door directly outside. 
• After 6:00 PM, the lobby door may be locked. If so, please call us, and a team member will meet you at the door. 

If you have any questions or need assistance with parking, feel free to give us a call at 416-637-2890